Dandie_A
QuickBooks Team

Other questions

I appreciate you for providing such detailed information about the invoice issue you're experiencing with the QuickBooks Online mobile app, Foster. To address this effectively, I recommend reaching out again to our Live Support Team, who have the necessary tools to securely investigate and resolve this matter.

 

Here's how you can contact them:

 

  1. Inside QuickBooks Online, navigate to the Menu button.
  2. Choose Help, then select Ask QB assistant a question.
  3. Type "Contact Support" and select Contact a Human.
  4. Follow the prompts, then choose a way to connect with us.

 

For supporting hours of the QuickBooks Live Support team, Here are the details in QuickBooks Online (Solopreneur, Simple Start, Essentials, Plus

 

  • Monday-Friday 6 am to 6 pm PT
  • Saturday, 6 am to 3 pm PT

Advanced

 

  • any time, any day

 

For further assistance regarding the invoice in the QuickBooks Online mobile app, I recommend reviewing this resource: Edit an invoice payment using the app.

 

You can always let us know if you have other questions or concerns related to the invoice mobile app in QuickBooks Online. We're always here to provide support and guidance when you need it.