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Other questions
Thank you for the suggestion. I ran an audit trail on one of the open sales orders and have attached the results. For some reason on one of the listing for the SO it show and amount 762.50 in bold. Could this be the problem. I have looked back at the sales order and it has a check that it was invoiced. I have also looked at the invoice and that item is on the invoice. Nothing was backordered. Any suggestions?