ArielI
QuickBooks Team

Other questions

Hello, @smorgan01.

 

You can run the Audit Trail report to track and identify who made the specific changes to your sales order transactions within the QuickBooks Desktop (QBDT). Let me provide the provide the steps in running this report.

 

  1. Go to Reports, then Account and Taxes, and choose Audit Trail. 
  2. On the report screen, click Customize Report. 
  3. Go to the Filter tab, and filter the Date, Name of the specific customer you want to generate an audit trail.
  4. Then click OK.
  5. Enter the Date Entered/Last Modified. 
  6. On your report screen, click the refresh to update your the Audit Trail.

 

However, if none of them made the changes, it’s possible that the invoice associated with that sales order was deleted. To resolve this, you'll need to recreate the invoice and link it accordingly.

 

Moreover, you can visit this article to guide you on how to add specific details and other customizations to your reports: Customize customer, job, and sales reports in QuickBooks Desktop.

 

I can also help you manage other sales and transactions in QBDT. Simply, click the Reply button, and we'll respond to you as soon as possible.