Other questions
Yes, fixes have been implemented in QuickBooks Desktop Release R13_50 or higher, Tracy. I understand that issues with memorized reports can be particularly concerning. There is a primary reason why these reports may work for you but not for other users, which I'll explain further below.
The issue could be that other users have not yet updated their QuickBooks Desktop versions. Depending on how QuickBooks Desktop is set up in your environment, this can affect functionality. I recommend ensuring that all users update to the latest release where it is installed.
If the problem continues after updating, I suggest contacting our live support team for further assistance. They possess specialized tools and have the expertise to thoroughly investigate and resolve the issue. I'll show you how.
Here's how:
- Open your QuickBooks Desktop.
- On the upper right corner, go to the Help icon.
- Choose the Contact Us option.
- Select Contact Us below.
- Type in the details about how we can assist you.
- Hit Continue.
Moreover, refer to this article to check our availability support in QuickBooks: Get help with products and services.
Additionally, this article guides you on how to schedule and send reports or multiple reports in QuickBooks Desktop: Set up and modify Scheduled Reports.
Let me know if you have questions about the R13 update in QuickBooks Desktop by replying to this thread. I'm here to help. Also, would you want to learn how to combine reports in QuickBooks? Get back to this thread and I'm here to assist you with that.
