chewy-chewbacca
Level 3

Other questions

Found out about this the hard way today. Accounting firm with QB 2024 Accountant, 3 QB users there.

 

We recently updated all systems. Press F2 and examine your versions

 

Two systems have R13_61 and do not have the issue

One system has R13_45 and DOES have the issue

 

Sadly the R13_45 system won't seem to fetch the 61 update and is stuck on 45. I'm going to follow up in 20 minutes and see if I can force update it by either resetting the QB updates, or possibly copying C:\ProgramData\..\..\QBUpdateCache from an updated computer.