Welcome to the Community space, @Dreynolds21. I'll point you in the right direction to reprocess the payment for your contractor in QuickBooks Online (QBO).
I recommend contacting our Live Support regarding the payment you processed for the contractor. They can look into the activity and provide important information as to why the payment was unsuccessful. Additionally, they can assist you while ensuring your contractor receives the payment. These are the steps:
- Sign in to your QuickBooks Online company.
- Select (?) Help.
- You can use the QB Assistant and enter your question or topic. QB Assistant will provide options for you to get answers. You can also click the Search tab and enter a keyword or topic you're interested in. When you search, you'll be offered a list of articles related to your topic to choose from.
- If you can't find answers to your questions, select Contact Us to be connected to an expert for help. A reminder, if you need to enter a question or search for an article before you'll see the Contact Us option.
For more details, please see this article: Get help with QuickBooks products and services.
Moreover, here's an article to help you track how much you've paid your contractors in QBO: Set up contractors and track them for 1099s.
My door is always open if you decide to use direct deposit when processing a contractor's payment or have other QuickBooks inquiries. Feel free to comment below, and I'll be around to respond promptly. Keep safe.
