To follow up on this post: I called Intuit and they are totally hung up on this being about the 3rd Party app.
This is a new client and I have fixed how the 3rd Party app sends over the income and payment entries.
The 3rd party app is totally irrelevant at this point. A human being could have posted these journal entries.
The POINT is: how do we clean up hundreds and hundreds of journal entries hitting A/R over several years WITHOUT having to click on each and every single entry in the "Customer Payment" screen?
HOW the journal entries arrived in QB does not matter. Forget that I ever mentioned a 3rd Party app.
All that matters is that it will take WAY TOO MUCH TIME to click on every single entry to get this fixed.
