We recognize the impact of the sudden change in the app, PL34 and DSS4. Rest assured that we'll address this concern so you can get back to focusing on your business activities smoothly. Let me route you to the appropriate support for immediate assistance.
To check further, please contact our QuickBooks Live Support Team. They have the necessary tools to securely access your account and find the root cause of the unusual behavior of the app.
To contact them, please follow the steps outlined by my colleague, Rea_M. Be sure to review their support hours so you'll know when agents are available.
Additionally, I've added this article to help you manage your app: How to manage your apps in QuickBooks Online Advanced.
Return to this thread and comment with your additional inquiries about other features in the QuickBooks Online Desktop App. I'm always just a message away in the Community, ready to help.
