Today is exactly one month since I submitted notice to QuickBooks about being messed up and the problems have not been completely resolved. A little bit has been "fixed". The overall timeline it is taking Intuit to fix this completely has been unsatisfactory and QuickBooks users are having to waste valuable time doing fixes; recreate reports; call in to so-called QB Techs to get help (they read from a scripted textbook, etc.) and that still doesn't solve the problems; goes on and on. Bottom line is the program still has not been fixed and continues plaguing us with problems.
Intuit in no way shape or form will compensate us for the time their mistakes have costs us. Intuit raised their prices this year (mine went up $1,000) and we get this in return?? Very sad and I feel like I've been scammed. Intuit needs to do some deep searching in their hearts and wallets. Karma does happen.
