Thank you for informing us that you've already taken some troubleshooting steps to address the issue, fuminginteas77. I'll share additional steps to ensure that the attachments are included in the email when sending them out.
Before that, could you please let us know which version of QuickBooks you're using? This will help us check for any recent or similar alerts that may be related to this issue.
In the meantime, please ensure that you have the latest version of Adobe Acrobat Reader installed on your computer. Attachments are created as PDFs using the Adobe app, and this is a good starting point for resolving PDF issues in the program.
Next, reset your temp folders permission by following these steps:
- Press the Windows key + R to open the RUN command.
- Type %TEMP% and press Enter.
- Right-click an empty area of the temp folder, and select Properties.
- Select Security.
- Make sure all usernames and groups in Security have Full Control.
After changing the permissions, email some invoices or POs to your own email to see if the attachments are successfully included.
Additionally, you can open this article to see more troubleshooting steps that you might not have tried yet: Fix PDF and Print problems with QuickBooks Desktop.
Feel free to check out these articles for additional resources in case you might need them when sending out transactions from QuickBooks:
Remember, you have a strong support system available. The Community is here to provide assistance when invoicing your customers or sending out POs to your vendors. We are ready and eager to help with any QuickBooks-related concerns.
