Most of the clients I ran KAVG’s routine with had a complete restoration of the effected memorized report’s functionality and settings back to pre-update state. Yippee!
However, a couple of clients had some reports not restore to their pre-update state. Yet, by re-running the update with the “reset” option twice for these clients, all remaining effected reports were able to be regenerated. By “regenerated” (not recreated) I could edit an affected report, uncheck all fields, then check just one field, ei. “Date”. Then hit OK. Then edit the report again and select the rest of the fields that were in the original memorized report; memorize and replace. Fortunately, this error did not affect other elements of the report structure such as the base report type / category.
Part of the very maddening frustration with this error, of course, was not only did we lose field settings but some fields, even when re-selected, still resulted in different fields showing up in the report and / or columns still being out of alignment. But after re-running the update twice with the reset option, that behavior seems to be resolved which now allows for reports to be regenerated.
