@AM3P Well, the ideal resolution would be to not carry out this migration to QBO, but I'm sure you have your reasons.
Unfortunately, with very few exceptions, the only people in this community are either fellow Users or the equivalent of receptionists.
The only people who could give you any information are the people you've already called.
Fortunately, they do still have some competent support staff; you just have to call back until you get lucky.
