We’re dealing with the same issue. I just got off the phone with support, and it’s beyond frustrating. There’s no fix, no way to undo the update, and no timeline for when it will be resolved. Meanwhile, we’re losing time and money without access to our reports.
If QuickBooks can notify us to install updates, why isn’t there a warning when an update could cause major issues? After this, I’ll be very hesitant to install future updates.
To top it off, the support rep I spoke with was laughing about the chaos this has caused. The only “solution” offered was an email update whenever they figure it out.
This is completely UNACCEPTABLE!
