Hello there, bettyevansant.
If you've already tried the steps provided by my colleague RoseMarjorieA, yet it didn't resolve the issue. I would suggest contacting our phone support. They have extra tools that can check your company file in a most secure environment.
Here's how:
- Go to the Help menu, then choose QuickBooks Desktop Help.
- On the Ask a question field, enter Issue with Purchase Order.
- Then, Continue.
- Choose a way you'll want to contact us.
Don't hesitate to hit the Reply button. I'm always here to help.
