Other questions
Thank you for reaching out, 1917.
I would love to assist you in achieving your goal. However, could you provide more information about the specific issue you're facing? Are you experiencing difficulties renewing your subscription or seeing extra charges on your account?
If you have a question regarding a subscription charge from Intuit or QuickBooks Online, start by reviewing detailed information on your subscription rates in QuickBooks Online.
Here's how:
- Sign in to your QuickBooks Online account.
- Go to the Gear icon, then Subscriptions and Billing.
- You’ll see all your active subscriptions.
The description on your bank/credit card statement can also help identify where a charge came from.
If you need to resubscribe or switch to a different payment method, follow this article: Resubscribe to or reactivate QuickBooks Online.
Moreover, it would be helpful if you could provide a screenshot of the transaction or account details related to the charge. This will allow me to understand the situation and offer a more accurate resolution.
Once everything is set, you can manage your QBO subscription by updating your payment method, changing your plan, or checking your billing records. For a complete guide, check this article: Manage billing, payment, and subscription info in QuickBooks Online.
I appreciate any details you can provide regarding the renewal charge or concerns related to QuickBooks. I look forward to assisting you again. Take care.
