I received a message on 1/23/25 that it will cost $999 to upgrade from 2024 to 2025 Quickbooks Pro for 1 year. I contacted Intuit and scheduled a meeting with a representative. The representative sent an invitation for today at 10:30-11 and that representative forgot the appointment. He did not call and I made sure I was available for the call. I tried the online version a few years ago and some data did not transfer to the online version.
Accuracy is important with bookkeeping. I spent hours on the phone (at least 12 hrs total with 3 reps.) and my data was transferred to a data center where they said they would fix the issue. That did not happened. I was told it could not be fixed. I am looking at other options at this time because $999 is a big price to pay for a year's use of their software. I don't want to waste hours on the phone again and get no result. I am quite disappointed with Intuit. The 2024 software desktop works very well and I love it - I don't care for the service and the price to upgrade to 2025.
