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Other questions
Yes, a year letter and still no action or response. And this is not a new feature request. It was something in practice for years. And since some companies still can use it, I don't understand why all of them can't. That makes no sense at all. Oh yeah, but raise all our prices.
I now can't send bills out through Quickbooks for this client. I am forced to save them to a PDF. Then edit the PDF to remove the generic looking Company Name and Address. Then overlay his letterhead. Then manually send the invoice out by email. I jump through hoops to make my clients happy. I wish Intuit had that same attitude.