I appreciate you for taking the initiative to troubleshoot the issue, KitchenAid. I'd be glad to provide additional information on why the price level list in QuickBooks Desktop is not calculating the correct price you have set.
As you mentioned, you've verified your data and no problems were identified, so there's no need to continue with rebuilding your file. Since you've already performed other troubleshooting steps. Let's proceed by running the QuickBooks Tool Hub to fix your file for any potential issues that may currently be affecting it.
To run QuickBooks Tool Hub on your system, please follow the steps below:
- Close QuickBooks.
- Download the latest version (1.6.0.8) of the QuickBooks Tool Hub and save the file to an easily accessible location.
- Run the downloaded file (QuickBooksToolHub.exe) and follow the on-screen instructions to install. Agree to the terms and conditions.
- After installation, open the QuickBooks Tool Hub by double-clicking its icon on your desktop.
- Inside the Tool Hub, go to Company File Issues.
- Click on Quick Fix my File. Then, hit Ok.
- Finally, reopen QuickBooks Desktop and load your data file.
Moreover, I added this article for more detailed steps on utilizing the QuickBooks Tool Hub to fix your file: Fix company file and network issues with QuickBooks File Doctor.
Lastly, I included this article to learn how to change your price levels to price rules using the advanced pricing feature: Set up and use Advanced Pricing.
Please keep me update if you have any other questions about managing your price level. Please click on Reply, and we’re here to help.
