Other questions

I've outlined the important details you need to know when renewing your QuickBooks subscription, BB0209. Before we get started, let me share information about your subscription.

The steps to extend your QuickBooks subscription depend on which product you're using. When renewing your QuickBooks Online subscription, you'll receive a prompt to resubscribe upon signing into your account. This process helps confirm your intent to continue using the service and prevents potential issues. If a prompt wasn't visible on your end, we can proceed with the following steps to direct you to the resubscription page:

1. Go to the gear icon, then select Subscriptions and billing.  

    

   
   
2. Click Resubscribe and enter the updated billing info.
3. Enter the Payment information and Billing address.
4. Press Resubscribe.

However, if you're renewing QuickBooks Desktop (QBDT), the subscription will automatically resume on the upcoming billing date if your current billing information is accurate. If not, please follow the steps below to update your information:

1. Sign in to the Customer Account Management Portal (CAMPs) as an admin user.
2. Choose QuickBooks Desktop from your products and services.
3. Select details next to your QuickBooks Product.
4. Click Edit next to your Payment Method. Update your payment info. Once done, press Save and Close.
5. Open QuickBooks Desktop.

• Go to the Help menu.
• Hover over Manage My License.
• Select Sync License Data Online.

However, if you want to renew your subscription because of an alert that reads Your QuickBooks subscription has lapsed, I recommend contacting our live support team for further assistance. They're best equipped to handle this issue. Just reach out during their support hours so they can address your concern promptly.

For Pro, Premier, and Plus users, support is available Monday to Friday from 6 AM to 6 PM. Enterprise users can reach out at any time, any day. You can also visit this article to find a phone number you can contact for support in resubscribing to QuickBooks: Renew your subscription or use view-only mode in QuickBooks Desktop.

Additionally, feel free to explore these resources for guidance in managing your subscription information:

• Manage billing, payment, and subscription info in QuickBooks Online
• Manage your QuickBooks Desktop subscriptions and services

If at any point you encounter challenges or have further questions about your QuickBooks subscription, don't hesitate to reach out. We're here to help every step of the way through your renewal process in QuickBooks. More power to your business and have a great day.