Other questions
Your dedication to the Desktop platform while prioritizing your clients' data security is commendable, @mm264. It is indeed perplexing that although you've already been using QuickBooks Desktop (QBDT) Accountant 2024, you're still routed to the purchase page when clicking the link on the update pop-up. I want to ensure that I provide the information regarding QBDT 2025, help resolve the behavior you've experienced, and add references that you can browse to understand how QuickBooks Online (QBO) secures customer's data.
Intuit's official announcement states that, at this time, there'll only be a revamp of the software referred to as the QuickBooks 2024 R11_20 launched last November 15, 2024. Therefore, there will not be a QBDT 2025. With this, you'll get in-product update notifications, like in the image below, to ensure you have the latest features and security updates.
I acknowledge that you should only be routed to updating the software and not the purchase page. Let's manually check to see if you have the latest release, and to ensure the software is updated so the pop-up won't show up again. You can follow these steps:
- Open QuickBooks Desktop.
- Press F2 (or Ctrl+1) to open the Product Information window.
- Check your current version and release.
If you don't have the latest release, let's manually download the update. Here's how:
- Go to Help and select Update QuickBooks Desktop.
- Select Update Now, then Get Updates.
- Close and reopen QuickBooks to install the update again.
If you have issues with the update process, refer to Solution 2 of the Unable to install the update section of this article: Update QuickBooks Desktop to the latest release.
Additionally, I completely understand your concern about transitioning to the QBO platform due to data security concerns. We continuously strive to provide secure solutions, and I want to reassure you that QBO is a secure choice for managing your clients' financial data should you consider it as an option in the future. You can refer to these articles:
We appreciate your dedication to the QBDT platform and proactive approach to seeking clarity. I hope the details I've provided supply your concern regarding QuickBooks updates. If you have any more questions or need further assistance, feel free to click on the Reply button and we're here to support you every step of the way.
