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I am unable to retrieve documents attached to my checks via the QBO Windows App. I am getting the following error message:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<DocumentErrorResponse xmlns="http://schema.intuit.com/platform/document/v2">
<code>INVALID_AUTHORIZATION</code>
<type>CLIENT</type>
<message>Authorization header is missing</message>
</DocumentErrorResponse>
Called QBO support was instructed to delete the app and reinstall. That solved the problem until the next time I logged in. The app updated and the error is back.
Please help.