Let me help you get past the prompt message, so you can resume making your invoices, Sales304 and Olivia.
We've received similar reports about customers, receiving the "Invoice cannot be created, refresh the page and try again" error when creating invoices. To address this, I suggest performing basic troubleshooting steps, as excessive cache files could be causing the unexpected behavior you're experiencing in the program.
Start by opening your QuickBooks Self-Employed (QBSE) account using a private or incognito window. Refer to the keyboard shortcuts below:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
Then, attempt to create invoices again. If this fixes the problem, return to your default browser and clear its cache so the system can restart and start with a clean slate. Alternatively, you may use other supported browsers.
Additionally, I'll share this article to help you organize your income and expenses: Categorize transactions in QuickBooks Self-Employed.
If you have further questions about managing invoices in QBSE, feel free to ask in the comments below. We're always here to assist.
