We're happy to have you join us here in the QuickBooks Community.
It's always our priority to address your concerns. However, we need specific information so we can have a better picture of the issue.
Please specify what validation code you refer to in QuickBooks Online (QBO) so we can have a better idea of the issue and walk you through the necessary troubleshooting.
If you're using QuickBooks Desktop (QBDT) and want to get your validation code to activate your license, I recommend contacting our customer support team. Our technical support team can review your account securely and provide a validation code so you can get started using the program. I'll include the steps below on how to reach them:
- Go to the Help menu and click QuickBooks Help.
- Select Contact Us.
- Provide a brief description of your concern, and click Continue.
- Log in to your Intuit account, select Continue, then Continue with my account.
- Enter the single-use code you received in your email and hit Continue.
- Choose between Chat with us or Have us call you.
Moreover, here's an article to troubleshoot issues concerning activation: Fix activation, license, and product numbers issues.
You can always get back to this thread if you have additional concerns about obtaining a validation code. I'm always here to assist you further. Keep safe.
