Hello, Nubie.
Let me share some insight to help you with your concern about QuickBooks Online (QBO).
There are a few possible reasons caused these transactions that QuickBooks Online you can't see when reconciling your account. Let's verify the dates that you reconcile your account. We can check and filter the bank register to see the reconciled transactions. However, if it's all correct I recommend performing basic troubleshooting to see if it fixes the issue. Here's how:
You can use these keyboard shortcuts to launch the window:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
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If it fixes the issue, go back to the regular browser and clear the cache. If the same thing happens, you have to use other supported browsers and ensure they're up to date.
I'm also including the following articles for your future reference:
If you have more QuickBooks questions, feel free to share them here in the Community. We're here to help with any inquiries you may have.
