Heide DC
QuickBooks Team

Other questions

Guiding you to the best support available will help check your account securely, GWLongacre.

 

If you find any random transactions, I recommend checking your bank statement to verify any unfamiliar charges from Intuit or QuickBooks. Then, reach out to our support team for assistance and a thorough investigation. Please know that the Community is a public platform. We always prioritize users' privacy and won't discuss confidential information for security.

 

I'm adding the detailed steps to contact support for reference:

 

  1. Go to Help.
  2. Select the Search tab, then type Contact Support.
  3. Click Contact us at the bottom.

Choose either of these tabs:

  • Assistant tab and type Talk to a human.
  • Search tab and click on Contact Us to connect with a support expert.

 

I recommend checking their support hours to reach them at a convenient time for you.

 

We adhere to strict guidelines to protect your personal information. I'll also forward your concern to our Security Support Team for immediate attention. For additional guidance, you may find these articles on recognizing and reporting suspected fraud helpful:

 

We're always here to assist you with any ongoing fraud issues related to your account. If you need further help, don't hold back to click the Reply button below or post in the Community again. We're just a message away.