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Other questions
Hi there, @Karen9956.
I'm here to help share additional information about the Income Account when adding item under the Item List.
When creating a new item under the Item List in QuickBooks Desktop (QBDT), all active accounts will show up under the Income Account section or drop-down arrow. As of now, the only option to reduce the list of accounts from there, is to make the accounts inactive or delete the accounts under the Chart of Accounts.
However, if wish not to make the accounts inactive or delete the accounts, you can just simply type in or search the name of the account in the field to locate or select the account directly. You don't need to scroll up/down to look for the correct account.
You can see attached screenshots for additional reference.
On the other hand, to learn more about adding, editing, and deleting items in QBDT, you may check this article: Add, edit, and delete items.
Please don't hesitate to add a post/comment below if you have any other QuickBooks questions, I'll be always here to help you however I can. Have a great day ahead!