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Thanks for your update, Teesa.
On behalf of my colleagues Eman and John, I want to extend a warm welcome back to you. We truly appreciate your feedback regarding the support you received from our representatives. It’s great that they directed you to our security page for further assistance. Rest assured that our dedicated security team will address your concerns promptly.
For your convenience, I recommend visiting the Intuit Online Security site to find essential tips for protecting yourself from scams. It also includes a detailed security checklist and best practices for online safety: Online security tips.
As you move forward, remember that our Community is here to help with any QuickBooks questions you might have. Whether regarding security or something else, we're just a click away to offer support. Keep the conversation going, and reach out by posting or replying below. I wish you a smooth and safe journey ahead.