There are several supported mobile barcode scanner devices we can use for the Warehouse Manager in QuickBooks Desktop mobile, 290D. Let me share some details about this one.

The supported ones are Zebra TC21 and Zebra TC26. Also, you'll encounter that error message if you don't add the picker in QuickBooks. We'll need to create it as a vendor with the Type field set as Warehouse user to add a picker.

If you are using the supported ones and set up the scanner, here's how to add a picker : 

1. Go to Vendor Center under the Vendors menu,
2. From the New Vendor drop-down list, choose New Vendor.
3. Enter the name of the Picker In the Vendor name field. 
4. Click the Additional Info tab.
5. From the Vendor Type drop-down list, select Warehouse user.

To learn more about this one, check out this article: Setup and use the Warehouse Manager in QuickBooks Desktop mobile. Then, go to the Add Pickers section.

Moreover, refer to this article for scanning receipts and documents: QuickBooks Scan Manager: Scan and attach documents to transactions.

We are one post away if you have questions about managing your inventory or QuickBooks-related concerns. Let us know and we'll lend a hand again.

Hi QB support,

Thanks for the reply.

I have followed the steps, but the TC22 scanner still showed "No warehouse users found in QB company file". Please advise what other steps I can try.

Thanks

Both the TC21 and TC26 are discontinued by Zebra, can you please confirm what supported model will be able to work with QuickBooks if the TC22 does not seem like it can support? 

Hello ChiBi2024,

Thanks for connecting with the QuickBooks Community! Yes, I can confirm which models are supported with QuickBooks.  This includes:

• Zebra TC20/TC25/TC51 (Android 6.0 & above)
• Zebra MC40 Mobile Computer (Android 6.0 & above)

QuickBooks Desktop Enterprise 24.0 also supports:
 

• Honeywell Voyager 1602g Pocket Barcode Scanner
• Socket Mobile CHS 7CI
• Symbol CS3070
• Zebra MC40
   

Please let me know if there are any other questions or concerns you may have! See you later. 

All these Zebra models listed here are discontinued. I need to confirm which upgraded models are now compatible. 

Hi

TC22 works....

hi, thanks for your confirmation, i was going off of your last post where you said

"I have followed the steps, but the TC22 scanner still showed "No warehouse users found in QB company file". Please advise what other steps I can try."

I would be needing 3 of these devices, so I need to make sure of its compatibility before purchasing. 

please, Where can i find compatible android version for MC40, the current android version says "There was a problem parsing the package"  when install it . Should i get older version ?! and how ?! Thanks

As long as you're using the supported mobile barcode scanner devices, you should not receive an error during installation, @hady144.
 

To begin with, this error occurs when there is a problem during the download process or with your device storage. 
 

You can restart your device and try reinstalling it to fix issues, such as installation errors. It clears temporary files that may interfere with the device's operation.
 

If the issue persists, delete the downloaded app and download it again. Make sure that you download the app from a credible site.  
 

I also added this article to learn about several supported mobile barcode scanner devices: Setup and use the Warehouse Manager in QuickBooks Desktop mobile.
 

Click the Reply button if you have any other questions.

Thanks for your reply. I’ve tried restarting, re-downloading, and clearing storage, but I still get this error:

Parse error
There was a problem parsing the package.

I’m using:

Device: Zebra MC40

Android version: 5.1.1 (API 22)

Could you confirm:

1. What is the minimum Android version required for the current QuickBooks Desktop: Inventory app?

2. Is there an older APK compatible with Android 5.1.1?

3. Which specific app version is guaranteed to install on MC40?

Your website lists MC40 as supported, so I’d like to clarify if there’s a specific APK I should use.

Thanks for your reply. I’ve tried restarting, re-downloading, and clearing storage, but I still get this error:

Parse error

There was a problem parsing the package.

I’m using:

Device: Zebra MC40

Android version: 5.1.1 (API 22)

Could you confirm:

1. What is the minimum Android version required for the current QuickBooks Desktop: Inventory app?

2. Is there an older APK compatible with Android 5.1.1?

3. Which specific app version is guaranteed to install on MC40?

Your website lists MC40 as supported, so I’d like to clarify if there’s a specific APK I should use.

Thanks

The error you've encountered indicates that the software fails to interpret an installation or points to a problem with the file or data structure during processing, hady144. I'll address your concerns one at a time below.

For your first query, the minimum Android version required for QuickBooks Desktop (QBDT) 2023 should be Android version 4.4 or above. However, Android version 6.0 or higher is necessary for QBDT 2024 on the Zebra MC40.

Regarding your second question, there is no older APK compatible with Android 5.1.1, as it is an outdated version. You will want to reach out to an Android developer for further assistance.

Lastly, Android 5.1 is the app version guaranteed to install on the Zebra MC40, a barcode scanner device that is an Android mobile computer not designed for direct use with QBDT in HID mode. Therefore, you'll need a middleware or a custom integration.

You might want to read through this reference again to know more about the Warehouse manager that can help you stay on top of your inventory movement: Setup and use the Warehouse Manager in QuickBooks Desktop mobile.

Feel free to comment here if you still have more queries about managing your inventories. We're determined to help, hady144.