Hello there, @RM15.
Let me provide information about using thermal printer in QuickBooks Desktop (QBDT).
Currently the option to use thermal printer in QBDT is unavailable. For now, I recommend exploring third-party applications that offer integration solutions for thermal printers with QBDT. Additionally, you may consider searching the Intuit Marketplace for potential options.
I will also include these articles, which provide guidance on resolving printing issues and offer troubleshooting steps for scenarios where you are unable to print or save documents as PDF:
If you have any concerns about the thermal printer or anything else related to QuickBooks, please tag me in the comment section, @RM15. I'll assist you in any way possible.
