To disable the pop-up message, it's best to ensure that Intuit Data Protect is properly installed from your computer, @PennyB. Let me help you accomplish this process.
If you haven't downloaded Intuit Data Protect, you'll receive the pop-up message when opening QuickBooks Desktop (QBDT). To remove this, you need to install this and add it as a trusted application.
To do so, here's how:
- Click the Windows button from your keyboard, then search for Firewall from the search field.
- Go to Allow an app through Windows Firewall, then Allow another app.
- Select Browse and find Program Files(x68)\Common Files\Intuit\Data Protect.
- Choose QBIDPservice.exe, then Open.
- Select Network types, then Private checkbox, and Add.
Additionally, ensure that Intuit Data Protect is included in your trusted sites. Follow these steps to add them:
1. Press the Windows key on your keyboard and enter Internet options in the search box
2. Go to the Security tab and then click on Trusted sites.
3. Add the following websites by either copying and pasting or typing them in manually. Click Add for each site:
4. Ensure that the option for Require server verification (https: ) for all sites in this zone is unchecked.
5. Click Close, then OK.
6. Verify if you can access the Intuit Data Protect certificate site, as this is necessary to prevent backup errors.
7. Consider using Intuit Data Protect as backup.
Furthermore, in case the message prompt continues to appear even after following the aforementioned steps, we can proceed with further troubleshooting using the solution I will provide below.
- Ensure that IBuEngHost.exe is not active as a Windows user.
- Verify that your QBDT and Intuit Data Protect are updated.
- Utilize the Intuit Data Protect Diagnostic tool.
- Clear out space from the Intuit Data Protect.
For detailed instructions on these steps, please refer to this article: Unable to back up with Intuit Data Protect.
Additionally, I'll include these articles you can read if you want to learn more about managing your backup service in QBDT:
Feel free to return to this thread if you have more questions about disabling pop-up messages in QBDT. We'll be around to assist you.
