This is the gist of the negative reviews on Amazon:
1) Can't get it to load or operate on computer
2) Error messages popping up from an unrelated software that has nothing to do with Bookkeeper
3) Calling for help trying to install and they wanted $9.99 for the support (numerous complaints for this one)
4) Having problems with the software not working and support's response was to pay to upgrade to the next version
5) Unable to setup own chart of accounts
6) Got a new computer and unable to restore backed up data
7) Tried using it for a year but it wasn't giving the info that was needed by business
