Hello,
Your suggestions did not work for me. After I click the lock a window opens requesting more information, contact info, product number. After I enter the info another window opens saying
"Verification Failed. Make sure the information you provided is the same as that provided when the admin registered Quickbooks".
I don't know if the information I provided is exactly the same as when I purchased the product, that was over 5 years ago. I sold the business in 2022 and no longer have access to the business phone or business email address. My company records stop in 2022 when business was sold. I have not accessed this QB file very much since that time. Recently accountant requested some info and when I tried to access the account the PW no longer works.
Any other options?
