Other questions
It's good to see you here in the thread, @awilp.
You can create a check or journal entry and link it to open credit by utilizing the Receive Payment function. This way, it will offset the credit without the need for issuing an invoice. I know how to achieve your goal. I'll share it with you.
When your customers don't have an open invoice and they still have a credit from you, you can still zero it out by issuing a refund. Let's manage this smoothly by recording a check. I'll show you how:
First step is creating a check.
- Go to Banking and choose Write checks.
- Select the customer's name in the Pay to the order of.
- Choose Account receivable in the Account. Put the amount then enter the customer's name in the Customer: Job and tap Save.
You can now link the refund.
- In the Customers, click Receive Payments.
- Use the same customer in the Receive from.
- Tick your created check as it will show up in the available credits. If done, hit Save and close.
Alternatively, you can make a journal entry by debiting the account receivable, selecting the correct customer, and crediting the corresponding offsetting account. For more information about this process, check out this guide: Write off customer and vendor balances. To ensure that everything is accurately recorded, I recommend consulting your accountant when performing this procedure to ensure that everything is accurately recorded.
Moreover, I encourage you to reconcile your checking account in QBDT regularly to monitor your income transactions. As a reference, see this article: Reconcile an account in QuickBooks Desktop.
Achieving your business goals same as applying a credit without an invoice is our task here in the Community space, @awilp. Feel free to be back again when concerns are still up in your mind. Keep safe!
