Allow me to explain how we can resolve your issue and ensure you can send an invoice to that company, Tina.
Before anything else, may I ask what happened when you tried to email the invoice? Any additional details can help me figure out how to troubleshoot your issue.
In the meantime, please check if you've set up the correct email for that company. Also, ensure that your QuickBooks Desktop (QBDT) is up-to-date because using outdated products can cause errors like this.
If everything looks good, I suggest performing the Verify and Rebuild to find and repair any data problems that may have caused this error. Doing this will also help us ensure that your QBDT data is error-free and reliable.
Moreover, you can refer to these articles to learn how to resolve errors based on the email service you're using:
Once done, you can run and customize several reports in QBDT to get a financial snapshot of your business.
I'll be on the lookout for your response if you have further concerns about emailing an invoice. Have a great day.
