Maybelle_S
QuickBooks Team

Other questions

Thanks for clarifying your concern, Meadows. Let's work together to fix this error message.

 

The Invalid offering code error message appears when you try to open or register QuickBooks Desktop Point of Sale (POS). Also, it arises when you try installing the QuickBooks application, causing the procedure to fail. Since the program doesn't work until you input the correct product number or code, let's dive into the reasons behind the program's invalid offering code message and the recommended solutions.

 

Here are the leading reasons behind the Invalid offering code of QuickBooks POS:

 

  • The Point of Sale Entitlement folder includes files that have been compromised.
  • You have used an inaccurate product code while installing the product.
  • You are not logged in with administrative privileges.
  • The time and date on your system is incorrect.
  • Crucial authentication files are damaged or missing.
  • The validation code is incorrect, or the service is temporarily unavailable.

 

To resolve this, we can start by deleting the contents of the entitlement client folder, either automatically or manually.

 

Automatic Process:

 

  1. Download the Clear Entitlement File tool.
  2. Unzip the file and extract the contents to your desktop.
  3. Double-click on the file with your mouse and run it.
  4. Open QBPOS again and finish the registration.

 

Manual Process:

 

  1. Hit the folder icon on the Desktop or System Tray to access File Explorer.
  2. Access the View tab and hit Hidden Items.

 

Then, follow the procedure below to resolve the error. I can guide you on how:

 

  1. Press the Windows key +, and launch Windows Explorer.
  2. Access C:\Program Data\Intuit\Entitlement Client\v8.
  3. Use Ctrl + A to click all the files in the folder, then press Delete.
  4. Confirm the procedure by selecting Yes.
  5. Restart QBPOS and complete the registration.

 

If the issue persists, I suggest contacting our Customer Support Team again. This way, they can pull up your account securely and check the cause of the problem.

 

Additionally, ensure your computer meets the system requirements to guarantee the program runs seamlessly. Then, visit our Downloads & Updates page to download your version of POS.

 

Furthermore, I'll share this article to help you export information in your file using MS Excel: Import and export data in QuickBooks Desktop.

 

We'd love to hear from you if you need additional guidance installing your QBPOS. I'll get back to you right away to continue assisting you.