MorganB
Content Leader

Other questions

Thanks for joining this thread, Tracey 5.

 

You've come to the right place for assistance. I want to make sure your vendor checks print correctly in QuickBooks Online.

 

To rule out any browser related issues I recommend clearing the cache first. The cache is for collecting frequently used data and can sometimes cause certain viewing and performance problems if it becomes too full. Clearing it will remove anything that's preventing the checks to print properly. Here's how to get this done in Chrome for example:

 

1. At the top right, click More (three vertical dots).
2. Click More tools and then Clear browsing data.
3. At the top, choose a time range. To delete everything, select All time.
4. Check the boxes next to "Cookies and other site data" and "Cached images and files."
5. Click Clear data.


The following article provides similar steps for other browsers: Clear cache and cookies to fix issues when using QuickBooks Online

 

If the issue persists, the following article offers additional info about configuring your print settings for printing checks in QuickBooks Online.

 

Please don't hesitate to drop a comment below if you have any other questions. The Community always has your back.