KayePe
QuickBooks Team

Other questions

You can check the scheduled payment details in Invoices on the Sales menu, @sparkling.clean. I know how to do this.

 

Since your client has already established their scheduled payment, you can find its information in the Sales section. Here's how to do it:

 

  1. On the left panel, hit Sales.
  2. Hover to the Invoices and click the invoice you want to check.
  3. Find the Scheduled payment in the activity tracker to see the highlights.

 

SCHEDULED DATE.png

 

If the date is not visible on your end, you can contact your client directly to ask for the necessary information.

 

You can also track the payment status within the deposits section if payment is made. For guidance, refer to the following article: Find out when QuickBooks Payments deposits customer payments.

 

Moreover, once payment is received, you can check this reference to have a reliance on recording invoice payments in QBO.

 

Post in the thread for additional questions about managing invoices or any concerns. The Community team is here to help you. Keep safe!