Hello there, Service.
I'm here to get the help you need.
To ensure we're on the same page, can you confirm whether you'd like to remove the advertisement or if you're experiencing issues after clicking the Connect Your Sales Channels button? Any additional details would be helpful.
In the meantime, please know that the pop-up advertisements are designed to suggest and guide you on how to optimize your experience with QuickBooks. To remove those ads, you can manually close them by selecting the X sign or the No thanks button. Doing so will prevent the ads from appearing again.
If you're having trouble connecting your sales channels and nothing happens after clicking the button, we can try some basic troubleshooting steps like using the Incognito or Private mode to access your QBO account using the following keyboard shortcuts to see if the issue is related to your browser:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
If the issue persists, try switching to a different browser such as Firefox, Google Chrome, or Safari. It's possible that your current browser is experiencing a temporary problem with QuickBooks, and using a new browser may help resolve the issue.
For more information on adding your sales channels to QBO, you can refer to this article: Connect a sales channel with Commerce in QuickBooks Online. It provides a detailed, step-by-step process to ensure your records are kept up-to-date and your books remain accurate.
If there is anything else we can do to assist you, feel free to post again, Service. We'll be right here to provide you with answers.
