I see how crucial it is for you to access your client information and invoices in QuickBooks Self-Employed (QBSE). Let me ensure that you get connected with the appropriate support that you need, Mickkubiak.
I appreciate the steps you’ve taken to re-download the app from the store. However, I'd like to provide a workaround. Since QBSE does not have a direct phone number for customer support, I recommend accessing your QBSE account through a web browser. This method will allow you to connect with our live support team directly. Here’s a step-by-step guide to help you:
- Open a Private Browser Window. If you're using a computer, you can refer to these shortcut keyboard keys:
- Mozilla Firefox: CTRL + Shift + P
- Microsoft Edge: CTRL + Shift + N
- Google Chrome: CTRL + Shift + N
- Safari: Command + Shift + N
- Sign In to Your Account.
- Go to (?) Help to open the QuickBooks Assistant window.
- In the Type or Ask Something field, enter your inquiry.
- Press Enter on your keyboard to send it.
Our live support team is available Monday to Friday from 6 AM to 6 PM and Saturdays from 6 AM to 3 PM PT. They are ready and eager to assist you with any issues.
Furthermore, I'd like to share this article for future reference if you want to review and download transactions from QBSE: Export transactions and get reports in QuickBooks Self-Employed.
I'll be keeping an eye out for this thread if you need more assistance in accessing your client info or invoices. We're here to help you out.
