I'm here to help and shed some light regarding the Post-Invoice Survey feature, Juliann.
We launched new features for QuickBooks Online (QBO) customers in batches. While some users might not see them in their accounts yet, they'll be rolled out to everyone soon.
For in-depth information about this update and answers to frequently asked questions about the function, click here for the complete details: Receive business referrals and customer feedback from QuickBooks Online post-invoice surveys.
If you have any questions regarding the funding times for your deposits or how to handle customer payments, check out these resources for more information:
Stay in touch if you have need further assistance in completing specific accounting tasks or questions about managing customer payments. We’re always available to help you out.
