tkatke
Level 2

Issues with Editing Existing Products in QBO

QBO is also not allowing existing products to be edited in any way. I cannot make any name changes or anything like that.  It also isn't allowing new Products to be added via using the "Duplicate" button. In both cases, when you click on "Save and Close" nothing happens. This is a brand new issue that I believe might be related to the latest update. Both my app and the online version have the same issue.

 

I have also encountered other issues with the Products and Services section today but these are my most pressing issues as I am trying to do invoicing right now.

 

I tried the Help button and requested to speak with a human and was told that their customer service is not available at the moment. So I'm reaching out the only other way I know how. 

 

Has anyone else encountered this issue? And did you find a way around it? 

Is it possible to undo the latest QBO update to see if that fixes the issue?