MsNorthPND1881
QuickBooks Team

Other questions

I want to help ensure you're able to access records in QuickBooks Desktop (QBDT) successfully, bigw1231. Let me share some insight into this concern.

 

QuickBooks 2000 is incompatible with Windows 11, and attempting to run it on this operating system will lead to issues. To resolve this, consider using a trial of our supported version. This will allow you to access your transaction records and restore your company file from that version.

 

To install the product, you need to provide a license and product number. Once the installation is complete, you must activate the product. If you have a discontinued version, please reach out to our support team to obtain the activation code for registration. Ensure you are the primary contact so they can help you with the activation code.

 

Here's how to contact support:

 

  1. Open QuickBooks. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  2. Select Contact Us. Give a brief description of your issue, then select Continue.
  3. Sign in to your Intuit account select Continue and then Continue with my account. Select to chat with us or Have us call you.

 

To learn more about the service discontinuation policy for QBDT, you may access this link: QuickBooks Desktop 2020 service discontinuation policy.

 

Moreover, check out these articles to learn how to directly update the license number of your QuickBooks product and resolve subscription errors:

 

 

Just comment below, I will retain this post if you have other concerns about accessing records.  Thank you, and I wish you a splendid day ahead!