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I want to help ensure you're able to access records in QuickBooks Desktop (QBDT) successfully, bigw1231. Let me share some insight into this concern.
QuickBooks 2000 is incompatible with Windows 11, and attempting to run it on this operating system will lead to issues. To resolve this, consider using a trial of our supported version. This will allow you to access your transaction records and restore your company file from that version.
Here's how to contact support:
- Open QuickBooks. Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us. Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account select Continue and then Continue with my account. Select to chat with us or Have us call you.
To learn more about the service discontinuation policy for QBDT, you may access this link: QuickBooks Desktop 2020 service discontinuation policy.
Moreover, check out these articles to learn how to directly update the license number of your QuickBooks product and resolve subscription errors:
- Change a QuickBooks Desktop license number or product code.
- Fix subscription has lapsed error in QuickBooks Desktop.
- Fix activation, license, and product numbers issues.
Just comment below, I will retain this post if you have other concerns about accessing records. Thank you, and I wish you a splendid day ahead!