I have been sending invoices via email for years. Last successful invoice sent on 8-15-2024. Yesterday I started getting a "Webmail Authorization" window. If I follow the instructions it just takes me in a continuous loop. I use Windows and my email is through Microsoft Outlook 365. I chatted with QB support for over an hour with no luck. Contacted my IT person and again no luck in determining why this is happening all of a sudden. NOW if I change my preferences to OUTLOOK instead of WEBMAIL the emailing invoice function does work. However, it was not working in this format last year and QB support had me change it to WEBMAIL. What a mystery!
If anyone knows what is causing this or has a suggestion to fix I would greatly appreciate it! [Removed screenshot due to PII]
Thank you as always for the support!
