tracynz
Level 3

Other questions

I've just been on a chat with Customer Support who have advised that there has been an update to remittances, so that now remittances are automatically sent to all recipients of the PO, even though the Bill Payment shows no cc or bcc addresses. Also advised that there is no option to remove these addresses from the remittance transmittal.

 

For my business, this update is problematic as Purchasing and Operations are cc'd on POs as it relates to their job scope. They are now copied in on remittances as well, and I have no option to edit the recipients.

Is there an option to stop this? The only advice given by Customer Support is to remove the cc'd emails from the PO transmittal.