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Other questions
Thanks for following along with the thread, @Daylin1985F.
To clarify, have you tried the troubleshooting steps my colleague has shared above to Rebuild and Verify the company file?
If not, I encourage you to do so. This way, the tools can scan your company file for any potential data damage that will cause issues like the one you're experiencing.
If you have completed the troubleshooting steps, I recommend contacting our Technical Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. You can use the link I'm including below to connect with them directly.
Please don't hesitate to let me know if you have any questions or concerns. Take care and have a good one!