I just received this today by email. Everyone may have this now but here is the instructions to turn off post surveys.
Hello there,
On August 19, 2024, we will automatically turn on a post–invoice customer referral and feedback service for your customers to answer. This service will help you generate repeat business, referrals and customer feedback to help grow your business.
To turn this feature off:
- The “Gear” icon in the upper right corner of QuickBooks Online
- Select Account and Settings under Your Company
- Select Sales Tab
- Go to Post-Invoice Survey
- Toggle the survey in the Off position
- Click Save
As a valued customer, you can try this new feature free of charge for at least three months. We'll let you know in advance if there are any costs to continue using it. You can turn off this feature at any time in the Sales tab of Account and Settings.
Sincerely,
The QuickBooks Team
