I can see how challenging it is not to be able to use this feature in your business, and this isn't the experience we want you to have, emeraldstateelec.
Let me route you to our support team so they can investigate why the invoice won't generate a full-screen PDF. Our support team has all the necessary tools to pinpoint the cause of this issue.
Here's how:
- Go to the Help (?) menu, then click Contact Us.
- Enter a brief description of your concern and select Continue.
- Click Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a call back from the next available expert.
Please check out our support hours to ensure we can address your concerns promptly.
In addition, you can refer to this article to learn how to convert an estimate to an invoice in QBO: Convert an estimate into an invoice in QBO.
Comment on the post if you still have concerns about your invoice in QBO. I'm always here to help you.
