Hello there, Wynter.
Possibly you've restored an old dated backup that's why some transactions and vendors are missing.
To resolve this, you'll need to search for all company files on your server computer using a wildcard search. Type one of the following in the search bar along with an asterisk (*) before the extension type to ensure the search works properly:
- *.qbw (Working Files)
- *.qbb (Back-Up Files)
- *.qba (Accountants Copy Files)
- *.qbx (Accountants Transfer Files)
- *.qby (Accountants Change Files)
After locating the file, take note of its location and open the company file (.qbw) using the steps below:
- From the File menu, select Open or Restore Company.
- Tap Open a Company File, then select Next.
- Choose the company file.
- Press Open.
If you're unable to find the latest backup, you'll have to re-enter the transactions and vendors manually. I'll outline below some helpful articles:
If you need further assistance with your transactions, feel free to leave a reply below. We're here to assist you 24/7.
