Other questions
I see how this situation has affected you and your business, kelper. We can work it out together to make sure the missing transaction reappears.
Before we begin, ensure that you have opened the correct company file. The transactions from that specific date might be missing for this reason.
Once confirmed that you have selected the correct company file, let's use the verify and rebuild data tool. It helps identify and resolve common issues in your company file that are causing the transaction not to show up.
To begin, here's how to verify your company data:
- Proceed to the Window tab, then Close All.
- Click on File and select Utilities.
- Choose Verify Data. Hit OK.
After that, follow these steps to rebuild your company data:
- Go to the File menu, then choose Utilities.
- Select Rebuild Data. QuickBooks will prompt you to do a backup before rebuilding your company file. Pick OK.
- Save your backup, and OK.
- When the Rebuild has completed message appears, hit OK.
Moreover, you can visit our Help pages. It contains detailed articles that provide comprehensive instructions and guidelines on managing QuickBooks Desktop more efficiently.
Once you've gone through these steps, the missing transactions should reappear in their correct place. If you need further assistance, feel free to reach out. I'm always here to help, kelper.
