Thanks for joining this thread, ukr2.
I want to make sure your checks are aligning correctly in QuickBooks Desktop.
If you've tried all of the troubleshooting methods mentioned and the problem is still occurring I recommend reaching out to a member of the QuickBooks Desktop Support Team. Agents have specialized tools, like the ability to share your screen, to take a more in depth look at what's causing this issue. They will also be able to get this escalated for you if need be. Here's how to get in touch with the team:
1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
5. We'll email you a single use code. Enter your code and select Continue. (If you have more than one account, select the account you want to use and then Continue.)
6. Select to chat with us or have us call you.
The following article provides these steps if you ever need them again in the future: Contact QuickBooks Desktop Support
Please feel free to reach back out in the comments below if you have any other questions. I'll be here to help in any way that I can.
